So you checked out the excellent manual on your exciting new Litter-Robot 4 thoroughly, and worked out when you need to take it apart and do a good deep clean. BUT did you know there are areas that are not so obvious, that can get messy and (eventually) cause your amazing Litter-Robot buddy to go on strike?
Have a look at the following to know where to check and if needed, give it a clean as part of your routine!
PINCH DETECTORS
The ultimate safety feature in the Litter-Robot is the pinch detectors. They are located on the underside of the top of the base, left and right of the dump hole.
They have flexible covers that can be pushed (DO NOT PULL) to engage the contact sensors (nipple design) if something is in the dump hole or chute when the globe opens to dump and then closes to complete the cycle.
A gentle push is all it takes to stop the globe cycling, and the globe will swing back to release the jam (if removed) or stop if not removed after a try or 2.
The underside of the pinch detector covers are open so any material can drop out (dust etc) and not affect operations.
CHECK UP
If you have an overfull waste drawer, or sticky litter that gets caught by the globe, sticky material can be pushed up into the pinch detectors area on the underside.
A tip for checking is to look at the outside of the globe when cleaning or replacing the carbon filters (recommended monthly). Any scraping or mess on the outside of the globe is a sign of litter clumping issues and the globe should be removed and cleaned, and the top of the base checked.
Make sure you turn off and unplug the power supply from the back of the base before cleaning, to refresh the software.
If it looks like there maybe soiled material in the base, remove the waste drawer and inspect the ceiling of the waste drawer cavity. To make this easier, tip the Litter-Robot backward and look up through the gap where the waste drawer was removed, left and right of the centre rectangle dump hole.
If there is debris or soiled material visible, use a short handled small craft style paint brush, or qtip, to gently clean the underside of the pinch detector cover (DO NOT PULL) and nipple sensor area.
If a photo is requested for troubleshooting, use selfie mode with the camera in the waste drawer cavity shooting upwards, and you can look down through the dump hole to see the screen and take photos.
CLUMPING IS KEY
The best way to keep your Litter-Robot 4 clean and maintenance to a minimum is to use good clay clumping litter, such as Cat Evolution Superior Clumping Clay Litter with activated carbon for odour help. Good clumping litter is fast clumping into good lumps in the waste drawer, has low dust and if possible, carbon (not scented) to extend the life of your carbon filter and keep your Robot cleaner. Empty the waste drawer when indicated too.
HELP
Email [email protected] and we will pounce to help. Purrlease also share about the amazing Litter-Robot 4 and enjoy no scooping!
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