Need technical support?
Litter-Robot's self-service troubleshooters ( https://support.litter-robot.com/s/?language=en_US) are the fastest way to solve issues with your robot.
Here’s how to do a hard reset on your Litter-Robot:
Press and hold down the Reset and Connect buttons for 3 seconds. The light bar will flash red then go through a sequence of red, blue and green lights then begin a cycle. Once the cycle is complete, the hard reset is done.
If you have any trouble, please advise. Customer Service can be reached at 1300 350 635 or through here .
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