Litter-Robot 4: Yellow Flashing (Bonnet Removed)

Need technical support? 

Litter-Robot's self-service troubleshooters ( https://support.litter-robot.com/s/?language=en_US) are the fastest way to solve issues with your robot.

Preparation

Litter-Robot 4 features a bonnet that covers the globe and functions as a guard for the waste port as the globe rotates.

Sensors on the unit detect if the bonnet is on or off. This ensures that Litter-Robot will not rotate if the bonnet has been removed.

If your unit displays a yellow light bar flashing, this indicates that the bonnet has been removed.

You will also receive a notification on your phone if you use the Whisker App.

Troubleshooting

1. Let’s check how the bonnet is installed and if the sensor is clear.
2. To open the bonnet, press and hold the latches on both sides of the bonnet, then lift and rotate the bonnet to its open position.
    
3. Inspect the bonnet tabs for damage
4. Inspect the bonnet sensor to make sure it's free of any debris and that the release contacts are not broken.
5. Make sure that the globe is seated completely in the base.
6. To close the bonnet, rotate the bonnet downward over the globe, applying slight inward pressure at the latches to align the bonnet within the base. You should hear the latches snap into place. 
7. Check to make sure the center tab at the top of the bonnet is secured in its pocket by pushing down on the bonnet at the tab location.
    
8. The unit should resume its previous function five seconds after the bonnet is replaced and return to Home position displaying a blue light bar.

Successful: If your unit returned home and displays a blue light bar, you've been successful.

Unsuccessful: If you are still seeing a yellow light bar flashing, there's likely an issue with your Litter-Robot.

If you have any trouble, please advise. Customer Service can be reached at 1300 350 635 or through here .