If you have an issue with your Litter-Robot 3, the Litter-Robot 3 Troubleshooter by litter-robot is a great place to start.
Please note the links go to the US site. If you need to contact support or purchase spare parts your Australian support can be contacted here:
Cat Evolution
https://catevolution.com.au/pages/contact
Email: support@catevolution.com.au
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